The website www.PAIR.pt provides the public with information about the consulting services offered by the company
PAIR – Process Analytics & Intelligence Research, Lda., the entity that owns the website www.PAIR.pt.
These General Terms and Conditions of Use and Contracting (hereinafter referred to as “Terms and Conditions”) apply to all Users.
Browsing the Website implies the understanding, agreement, and acceptance of these Terms and Conditions by its Customers. If the Customer does not agree with the Terms and Conditions, they should leave the Website.
Ownership of the Website
The domain www.PAIR.pt is registered under the “Regulation of the registration of domains/subdomains of .PT,” and is the exclusive property of
Pair – Process Analytics & Intelligence Research, Lda., NIPC 517 288 940, located at Rua Gomes Leal 10, 1000-164, registered in the Commercial Registry of Lisbon with a share capital of €5,000.00 (five thousand euros).
For any clarification related to the Website or these Terms and Conditions, the following contacts should be used:
Email: info@pair.pt
Mail: Rua Gomes Leal, No. 10 1000-164 Lisbon
Call Center: +351 918 888 190
Customer Obligations
The Customer commits to comply with and respect these Terms and Conditions, including, but not limited to, adopting the following behaviors:
- Read and fully understand these Terms and Conditions.
- Not violate these Terms and Conditions.
- Ensure they have all the legal rights and faculties necessary to acquire the products ordered through this Website.
- Refrain from introducing, storing, or disseminating defamatory, obscene, injurious, xenophobic, and/or any other content that violates the law, general principles of law, and public order.
- Not use false identities.
- Refrain from introducing links on this site, regardless of the intended purpose, without prior authorization from the entity that owns it. The abusive use of the domain www.pair.pt, without prior authorization, is subject to legal action by PAIR – Process Analytics & Intelligence Research, Lda.
- Not create or use any technological tools or measures, whether through computer programming or the use of pre-existing software, such as viruses, spyware, malware, rookits, trojans, or ransomware, intended or capable of interrupting, destroying, limiting functionality, or exploiting any computer vulnerability of the Website, any computer system or communications equipment.
- If a defect, bug, or anomaly is detected on the Website, immediately report its existence to PAIR – Process Analytics & Intelligence Research, Lda., and refrain from trying to access commercial information, personal data of other Customers, alter the features of the Website, or in any other way, exploit the defect, bug, or anomaly for illicit activities or violation of third-party rights.
Customers are expressly prohibited from transmitting injurious, misleading, defamatory, obscene, or information that violates the right to privacy or intellectual or industrial property of third parties, as well as providing any information that may be harmful to third parties or to the website owner.
PAIR – Process Analytics & Intelligence Research, Lda. reserves the right to delete the Customer’s account in cases of any of these situations.
The Customer is responsible for the accuracy of the data communicated to
PAIR – Process Analytics & Intelligence Research, Lda. and commits to update any changes to their registration account on www.PAIR.pt.
Website Owner’s Responsibility
All services marketed through the Website comply with the applicable Portuguese legislation.
PAIR – Process Analytics & Intelligence Research, Lda. is not responsible for any damages resulting from interferences, interruptions, computer viruses, malfunctions, or disconnections of the operating system that may temporarily prevent access, navigation, or the provision of services to Website Customers.
PAIR – Process Analytics & Intelligence Research, Lda. may, at any time and without prior notice, take the necessary measures to ensure the integrity, security, continuity, or quality of the Website, including removing content, restrictions, or access limitations.
Use of Cookies
Cookies are small text files sent by the websites you visit and stored on your computer. They are widely used for website operation or to enhance their efficiency, as well as to provide information to site owners.
PAIR – Process Analytics & Intelligence Research, Lda. uses cookies to collect information about how visitors use its website. The information is used to create reports to help improve the website and for statistical purposes. Cookies collect information anonymously, including the number of visitors, the sites they come from, and the pages they visited.
Visitors to the website www.pair.pt use different browsing programs and computers. To facilitate their queries to the maximum extent possible, we automatically collect information about the type of browsing program (such as Microsoft Edge, Google Chrome) and operating system (Windows, Macintosh) used by a visitor, as well as the domain name of the visitor’s Internet service provider. We also collect the total number of visitors to our site, in aggregate, to allow us to update and improve it in the most productive way; no personally identifiable information is extracted in this process. This data allows us to know if there are more visitors preferring certain functions or areas, thus contributing to keeping our site up-to-date and interesting for most of our visitors.
Cookie technology helps us provide content tailored to visitors’ interests. Websites that offer online purchasing options use cookies to record and process the items in your shopping cart. Whenever authorized, we may associate personal information with a cookie file in such circumstances.
If you do not wish to receive cookies that are not strictly necessary, you should select this option in the cookie banner we offer. You can also configure your computer to notify you whenever you receive a cookie or disable all cookies through your browsing program (Microsoft Edge, Google Chrome). If you disable cookies, you may not be able to access some of the features mentioned above.
Most browsers allow some control over most cookies through their settings. For more information on cookies, including knowing which cookies have been installed and how they can be managed and deleted, visit
www.allaboutcookies.org.
Intellectual and Industrial Property
All texts, comments, works, illustrations, and images reproduced or represented on the Website are duly protected by their respective copyrights. Therefore, in accordance with the Copyright and Related Rights Code, their use is only authorized for private purposes, without prejudice to any more restrictive provisions in the aforementioned Code.
Any unauthorized total or partial reproduction or representation of the Website is strictly prohibited, with the possibility of legal action against those who act in this manner.
The company names, trademarks, as well as any distinctive signs reproduced on the Website are protected under the legal provisions applicable to industrial property, including but not limited to the Industrial Property Code. The reproduction or representation of all or part of these distinctive signs is strictly prohibited and requires prior written authorization from the respective owners, under penalty of recourse to the competent legal means against offenders.
Changes to the Terms and Conditions
If there are justifiable reasons,
PAIR – Process Analytics & Intelligence Research, Lda. may alter these Terms and Conditions at any time without prior notice to the user. The user should regularly review these Terms and Conditions and ensure compliance when using the Website, confirming the date of the last version at the end of this document. The changes will not have a retroactive effect. The user hereby accepts that legal, technical, or commercial reasons affecting
PAIR – Process Analytics & Intelligence Research, Lda. shall be considered justifiable reasons for the alteration of these Terms and Conditions. Changes related to new features of a service provided through the Website or changes made for legal reasons will take effect immediately. If the user does not accept the modified Terms and Conditions of the Website, they should cease using it.
Conflict Resolution
In the event of a dispute, the Customer can resort to one of the Alternative Dispute Resolution Entities (ADR) authorized to promote the resolution of consumer disputes in Portugal through an ADR procedure.
Additionally, you may also choose to resort to the Electronic Platform for Alternative Dispute Resolution in online sales or service contracts provided by the European Commission, available here. Furthermore, you may also file a complaint in the Electronic Complaints Book via the link on the Website.
The dispute can also be submitted to the competent Portuguese court.
Applicable Law
Without prejudice to any mandatory rules that apply, all purchases made on the Website are subject to Portuguese law. Any conflict or difference in the interpretation of these Terms and Conditions will be resolved, in the first instance, through the interpretation of their content.
